Frequently Asked Questions

Organic Reach Rewards is a platform that empowers businesses to grow naturally by rewarding customers for social media engagement. It tracks Instagram posts, Stories, Reels, and comment mentions to offer valuable insights without requiring extra apps or physical punch cards.

Customers tag your business on Instagram, automatically earning points that count toward a threshold you define; once they reach it, they unlock rewards such as discounts, free items, or other perks you choose.

No. They simply use Instagram—which they already have—and receive digital 'stamps' for each qualifying post or mention, eliminating the need for additional software or physical cards.

Any business looking to boost engagement—cafés, gyms, salons, restaurants, and more—can implement Organic Reach Rewards to foster loyalty and encourage customers to share their experiences on social media.

You have full control over the rewards, from discounts and freebies to exclusive offers or VIP perks; the beauty of Organic Reach Rewards is its flexibility in fitting your brand's unique goals.

Yes! Our platform supports Instagram automations. You can set up campaigns where customers who comment a specific keyword on your posts or reels automatically receive a personalized DM. It’s a great way to engage your audience, answer questions, share exclusive offers, or guide them to a reward page—completely hands-free.

Absolutely. Once you establish how many tags count toward a reward, our system runs in the background, automatically tracking qualified mentions and delivering real-time engagement insights for quick, informed decisions.

We only gather the information required to confirm eligible posts, respecting user privacy with a strict data deletion policy and compliance with all relevant data protection laws.